Underground Utility Contractor in Raleigh, NC

Raleigh is the largest city in Wake County, with an estimated 499,825 residents (2024 Census estimate) on about 151 square miles of land. Most of the city lies in Wake County and part of it extends into a neighboring county.

Public, private and shared responsibility

North Carolina's water and sewer systems are owned by a mix of cities, counties and authorities, and the lines on private property usually belong to the property owner. Before any underground job, it pays to settle who owns what.

• The main in the street, and usually the meter, belong to the public system.
• The water service from the meter to the building, and the sewer lateral from the building to the main, usually belong to the property owner; the system owner can confirm exactly where responsibility changes.
• Storm pipes may belong to the public owner in the street and to the property owner or an association on private land.
• Conduit for power is coordinated with the electric utility, which sets requirements for its own facilities.

With ownership clear, the right specifications, permits and inspections follow. The work itself, locating, excavating or drilling, installing or repairing and restoring, is the same in every case.

In Raleigh, we work for homeowners, associations, businesses, developers and public owners.

NC811

NC811 receives locate requests in North Carolina under the Underground Utility Safety and Damage Prevention Act. North Carolina law (G.S. 87-122) requires at least three full working days of notice, and a ticket ends 28 calendar days after the work start date. Because Raleigh spans a county line, include the exact address with your request.

Around Raleigh

Knightdale, Garner, Cary, Morrisville, Rolesville and Wake Forest are near Raleigh. We serve those towns as well.

If the system owner has told you where its responsibility ends, include that with the address and a description of the problem.

We come back with our questions and a recommended approach.