Underground Utility Contractor in Palatine, IL

Palatine is incorporated as a village in Cook County, with an estimated 65,951 residents (2024 Census estimate) on about 14 square miles of land.

Planning a repair you cannot see

The hardest part of many residential repairs is that the problem is underground and out of sight. A water bill that jumps, a damp patch in a lawn, a slow drain or a sewer backup tells you something is wrong, not where. Before digging, it helps to know where the line runs, how deep it is and what other services cross it.

That is the usual order of work for a Palatine water service or sewer lateral:

• find and mark the line, and arrange the one-call locate for everything around it;
• expose the line at the likely problem point, often with hydro excavation;
• repair or replace the damaged section, or plan a longer replacement if the line's condition calls for it;
• backfill, compact and restore the surface.

Commercial and public owners follow the same logic at a larger scale, usually with drawings and specifications from the start.

One-call notice

Illinois expects a locate request through JULIE before any excavation, so that the owners of gas, electric, telecom, water and sewer lines can mark them. Openings in the public right-of-way also follow the conditions of the right-of-way owner. A sketch of where the line enters the building and where the shutoff is helps as well.

Palatine and nearby towns

Among the communities near Palatine are Arlington Heights, Rolling Meadows, Barrington, Deer Park, Inverness and Kildeer. We serve these communities as well.

If you already know where the problem is, for example from a camera inspection of a sewer lateral or a leak survey, include the findings. They can narrow the excavation to a single point and make the repair far less disruptive to the yard or driveway.