Underground Utility Contractor in Dubuque, IA

Dubuque is the largest city in Dubuque County, with an estimated 58,987 residents (2024 Census estimate) on about 31 square miles of land.

When a water service starts to leak

A leaking water service often shows itself slowly: a wet patch in the lawn that never dries, a meter that turns when every tap is closed, lower pressure in the house, or a higher bill. Because the service is buried, the leak may be some distance from where the water appears.

What an owner can do first:

• find the shutoff in the house and the curb stop at the street, and note whether they work;
• check the meter with every fixture off, and write down what it shows;
• ask the water utility which part of the service belongs to the owner and which to the utility;
• take photos of any wet areas, the meter and the path between the house and the street.

What happens next is usually:

Locating

An Iowa One Call locate, and a closer look at where the leak is likely to be.

Exposing

Hydro excavation at the suspected point, so neighboring lines and roots are not damaged.

Repairing or replacing

A repair where the line is otherwise sound, or a new service where it is not, by trench or by directional drilling beneath a drive.

We also take on larger water, sewer, storm and conduit work for businesses and public owners in Dubuque.

Iowa One Call

Iowa One Call receives locate requests under Iowa Code chapter 480. Iowa Code section 480.4 requires 48 hours of notice, counted from 6:00 a.m. on the next business day without weekends or holidays, and a ticket stays valid for 25 calendar days.

Dubuque and nearby communities

Sageville, Asbury, Peosta and Centralia in Iowa, and East Dubuque in Illinois, are near Dubuque. We serve those communities as well; both states are in our service area.

With a suspected leak, include the meter readings and the photos. We reply with our questions before recommending what to do.